Change Management Office; unlock your organizations full potential

Is your organization not fully unlocking its improvement potential when it comes to the changes demanded in today’s environment in your road to success?

In too many cases, we as Afactis have to conclude that there is still substantial room for improvement. That’s where our Change Management Office as established by Afactis, comes into place; support strategy, operations and transformations. Integrating this into a coherent and continuous improvement cycle.

This holistic, fact-driven approach is essential for clear and transparent management, helping you to define what should take priority and how to achieve results that are sustainable over time.

Why a holistic view is crucial?

A holistic approach views your organization as an integrated whole, rather than a collection of separate departments. Every part is connected and plays a vital role in driving overall performance and success. By considering your culture, values, goals,structure, processes, and stakeholders- as well as external factors like market dynamics and the wider socio-economic environment- your organization can tackle complex challenges with confidence and achieve lasting results.

Fact-based improvement that delivers

Making decisions based on objective, verifiable data -rather than assumptions of opinions- will ensure solutions that are both effective and reliable. Fact-based improvement eliminates bias, reduces risk of errors or incorrect conclusions. Fact-based improvement will help you make better,more informed decisions, decisions that consistently lead to positive outcomes.

With this approach your organization doesn’t just change; it thrives!

WHY A HOLISTIC VISION IS ESSENTIAL

A holistic vision is crucial because an organization is not a collection of separate parts, it functions as an interconnected system

  1. Connecting all parts: Departments, processes, and teams influence each other . Without a holistic perspective, decisions in one area can have unintended negative effects elsewhere.
  2. Better decision-making; Seeing the organization as a whole ensures choices are made with the full picture in mind, reducing errors and misplaced priorities
  3. Tackling complex challenge: Modern organizations face intricate internal and external challenges. A holistic approach allows these to be addressed in a coordinated and effective way
  4. Integrating culture and values: a holistic vision considers the organization’s culture, values, goals, ensuring that changes are understood, embraced and sustained
  5. Achieving sustainable results: By accounting for all internal and external factors, solutions and improvements are more likely to deliver lasting success

In short: A holistic vision enables organizations to improve, grow and thrive in a coherent and sustainable way.

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If you’re serious about taking the next step, don’t wait, call us today. The opportunity won’t wait.

Remko Heethuis: +31 625 010 237 or Kon Hoppenbrouwers: +31 651 137 549

The Fact Board method

Our methodology is built on the principle of fact-based continuous improvement — a flywheel for change where each cycle strengthens the next. By consistently turning insights into actions and actions into measurable results, organizations create a self-reinforcing loop of learning and progress. Each step — from identifying opportunities to implementing and reviewing outcomes — contributes to sustainable growth, higher performance, and the long-term success of the company.

Every cycle can begin with findings — insights from checks, measures, or day-to-day observations — that reveal opportunities for improvement. These findings set the foundation for an ongoing process of learning and refinement.

  • Analyse — interpret the findings to understand root causes, dependencies, and improvement potential.

  • Change — define the necessary changes in processes, behaviors, or systems to address these insights

  • Model — translate the proposed changes into a structured way of working that aligns with the facts.

  • Implement — execute the improved way of working, ensuring roles, responsibilities, and resources are clearly defined.

  • Check — verify whether the implemented way of working are functioning as intended and identify deviations or new risks.

  • Measure — evaluate performance outcomes against predefined facts and gather objective data to assess impact.

Change Management Office: The Fact Board Methodology, the flywheel for management of change

The Fact Board method

  • Define your organization and business goals

  • Modelling your business process according BPMN
  • Link business model to business applications
  • Define business process performance
  • Define organizational risks and business performance

  • Use datamining in order to monitor
  • Continual trigger improvement of processes

Phases of the The Fact Board Method

Afactis use The Fact Board Methodology for Change Management. The elements of the flywheel for continuous improvement.

Define

Model.

Using the business canvas can be a helpful way to structure and organize your business model. It allows you to see all the key elements of your business at a glance, and to identify any potential weaknesses or areas for improvement. And position your fact-checks in the relevant context.

Implement.

Communicate the change to all relevant parties. Make sure that everyone understands the reasons for the change, how it will affect them, and what they need to do to support it. Create awareness for the fact-checks.

Control

Check.

A check on effectiveness business process is a systematic review of a business process to ensure that it is operating efficiently and effectively. This can be soliciting feedback from employees and customers. By means of fact-checks, quality controls, audits, inspections, business interview.

Measure.

There are many ways to measure business performance, and the specific approach will depend on the nature of the business, its goals, and the resources available. Some common ways to measure business performance include: (key) performance indicators, financial metrics, customer feedback, employee engagement and benchmarking. We measure on facts!

Improve

Analyse.

Business performance analysis is the process of evaluating the performance of a business over a specific period of time based on the fact-checks. It involves analyzing various aspects of the business, such as financial performance, operational efficiency, and customer satisfaction, in order to identify strengths, weaknesses, opportunities, and threats. This information can then be used to make informed decisions about how to improve the business and achieve its goals.

Change.

Improvements to your way of working can be defined in a number of ways. Some possible areas for improvement could include: increased efficiency, enhanced productivity, improved quality, greater flexibility, enhanced teamwork, greater creativity, improved communication and increased job satisfaction. Always link a fact-check to these improvements.

If you’re serious about taking the next step, don’t wait, call us today. The opportunity won’t wait.

Remko Heethuis: +31 625 010 237 or Kon Hoppenbrouwers: +31 651 137 549

Specific CMO Solution templates

The Fact Board offers a suite of CMO Solution Templates — from ESG and Procurement to Oil & Gas and Food. Each template combines our fact-based methodology with a configurable structure that consulting firms can adapt or extend to create their own specialized solutions. These templates provide a proven foundation for managing change across diverse domains, ensuring consistency while allowing full flexibility to align with each client’s context. By building on The Fact Board, consulting firms can accelerate delivery, demonstrate measurable impact, and strengthen long-term relationships with their customers.

Developed with Our Business Partners

The Fact Board’s CMO Solution Templates are developed in close cooperation with our business partners — leading experts and organizations within their respective industries and functions. Together, we translate proven practices, standards, and real-world insights into configurable templates that reflect current challenges and opportunities. This collaboration ensures every CMO Solution Template is not only conceptually strong, but also practical, field-tested, and ready to deliver measurable results from day one.

Smart agents for The Fact Board

The Fact Board uses intelligent agents that directly support you in your daily work.
Each agent is specialized in a specific domain and helps you achieve faster and more consistent results:

  • Model Assistant – for modeling your business model

  • Instruction Assistant – for creating clear instructions

  • Audit Assistant – for coordinating audits

  • Control Assistant – for managing controls

  • SWOT Assistant – for following up on Strengths, Weaknesses, Opportunities and Threats

  • Analysis Assistant – for analyzing findings

With these agents, you work more efficiently, avoid duplication of effort, and gain greater control over your organization.

The training program for Management of Change

This Change Management training program is designed to equip all levels of an organization with the tools, insights, and practical knowledge needed to drive effective change. By targeting the leadership team, change managers, and employees, the program ensures alignment, clarity, and engagement throughout the change process. With fact-based methodologies from Afactis and The Fact Board, each group will learn to embrace, implement, and sustain change, resulting in a data-driven, resilient organization that adapts smoothly to new directions.

Leadership Team

Objective: Build strategic alignment and understanding of MOC goals

Training Modules:

  • Change Vision & Strategy: Defining a fact-based change approach.
  • Decision-Making & Metrics: Using the Fact Board for impact analysis and measuring outcomes.
  • Leadership Communication: Guiding through phases and addressing resistance.

Change Managers

Objective: Equip managers to implement and control change effectively

Training Modules:

  • Fact-Driven Planning: Integrating data points and fact-checks from The Fact Board.
  • Stakeholder Engagement & Risk Management: Using Afactis’ structured model.
  • Monitoring & Feedback Loops: Regular checks, controls, and improvement tracking.

Employees

Objective: Facilitate smooth transition and adoption.

Training Modules:

  • Change Awareness: Understanding reasons for change with clear, fact-based communication.
  • New Processes & Tools: Training on Afactis workflows and Fact Board usage.
  • Feedback Mechanisms: Providing input on ongoing improvements.

Services

Within Afactis Business Consultancy, we bring together multiple areas of expertise that bridge strategy, operations, and technology. Our consultants combine deep industry knowledge with hands-on experience in organizational change, process optimization, risk management, and digital transformation. This integrated perspective allows us to design and implement improvement frameworks that are both pragmatic and sustainable, turning strategic goals into measurable results.

CMO Officer

  • Develops Change Strategies

  • Engages Stakeholders

  • Manages Risks & Resistance

  • Supports Training & Adoption

  • Monitors & Sustains Change

Change Manager

  • Plan and coordinate change initiatives
  • Communicate with stakeholders
  • Run business case for improvement
  • Manage resistance to change
  • Monitor and evaluate the change

Business analyst

  • Identify business needs
  • Analyse data to inform decision making
  • Collect requirements for way of working
  • Conduct market research
  • Collaborate to ensure new initiatives

Risk coordinator

  • Set up risk register(s)

  • Coordinate risk assessments

  • Monitor implementation measurements for risk.

Business modeler 

  • Define the business
  • Identify the key stakeholders:
  • Map the value chain
  • Create a business model
  • Identify risks and uncertainties

Control coordinator

  • Develop and implement quality controls
  • Conduct checks, inspections and audits
  • Identify and correct quality issues
  • Monitor effectiveness of measures
  • Train and support team members

Fact coordinator

  • Design and implement facts

  • Coordinate fact checking

  • Monitor & support fact owners