Change Management Office; continuous improvement built on facts
Most organisations improve slower than they could. Not because people lack ideas, but because improvement runs on opinions instead of facts.
The Afactis Change Management Office (powered by The Fact Board) fixes that.
It connects strategy, operations and transformation in one continuous improvement cycle: Define, Control, Improve. Every decision rests on verified facts, held in a shared fact base. The result: clear priorities, transparent management, and results that last.
With this approach your organization doesn’t just change; it thrives!
Why we look at the whole organisation. An organisation is not a set of separate departments. It is one connected system. A decision in one area affects the others. That is why we look at the whole: culture, values, goals, structure, processes and stakeholders, plus external factors such as market dynamics. The full picture leads to better decisions, fewer misplaced priorities, and results that last.
Get updates on our methodology
The Fact Board method
Our method rests on two things: clear goals and fact-based continuous improvement. A fact is a statement that can be verified as true or false with objective evidence. The method runs as a flywheel with three segments: Define, Control, Improve. Each segment holds two steps, six in total: Model, Implement, Check, Measure, Analyse, Change.
The Fact Board method
Phases of the The Fact Board Method
Define
Model.
We map your business model and processes with the business model canvas and (BPMN) diagrams. That gives one shared picture of how the organisation works, and it places every fact-check in its context.
Implement.
We communicate the change to everyone involved: why it happens, what it means for them, and what they need to do. This step also creates awareness for the fact-checks.
Control
Check.
We review whether a business process works as intended. We use fact-checks, quality controls, audits, inspections and interviews, plus feedback from employees and customers.
Measure.
We measure performance with facts: KPIs, financial metrics, customer feedback and benchmarks. Every measurement links to a fact-check, so results are verifiable, not anecdotal.
Improve
Analyse.
We analyse the fact-checks over a set period: financial performance, operational efficiency and customer satisfaction. The analysis shows strengths, weaknesses, opportunities and threats, and feeds the next improvement
Change.
We turn findings into concrete improvements: efficiency, quality, flexibility, communication or job satisfaction. Every improvement stays linked to a fact-check, so the effect stays measurable.
Want to see what fact-based change looks like in your organisation? Call us. Remko Heethuis: +31 6 25 01 02 37 or Kon Hoppenbrouwers: +31 6 51 13 75 49
Specific CMO Solution templates
The Fact Board offers a suite of CMO Solution Templates; from ESG and Procurement to Oil & Gas and Food. Each template combines our fact-based methodology with a configurable structure that consulting firms can adapt or extend to create their own specialized solutions. These templates provide a proven foundation for managing change across diverse domains, ensuring consistency while allowing full flexibility to align with each client’s context. By building on The Fact Board, consulting firms can accelerate delivery, demonstrate measurable impact, and strengthen long-term relationships with their customers.
Developed with Our Business Partners
The Fact Board’s CMO Solution Templates are developed in close cooperation with our business partners; leading experts and organizations within their respective industries and functions. Together, we translate proven practices, standards, and real-world insights into configurable templates that reflect current challenges and opportunities. This collaboration ensures every CMO Solution Template is not only conceptually strong, but also practical, field-tested, and ready to deliver measurable results from day one.
Smart agents for The Fact Board
The Fact Board uses intelligent agents that directly support you in your daily work.
Each agent is specialized in a specific domain and helps you achieve faster and more consistent results:
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Model Assistant; for building your business model
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Instruction Assistant; for creating clear instructions
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Audit Assistant; for coordinating audits
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Control Assistant; for managing controls
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SWOT Assistant; for following up on Strengths, Weaknesses, Opportunities and Threats
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Analysis Assistant; for analyzing findings
With these agents, you work more efficiently, avoid duplication of effort, and control over your organization.
The training program for Management of Change
This training programme prepares the whole organisation for change: the leadership team, the change managers and the employees. Each group gets its own modules, built on the fact-based method of The Fact Board.
Leadership Team
Objective: Build strategic alignment and understanding of Change Management goals
Training Modules:
- Change Vision & Strategy: Defining a fact-based change approach.
- Decision-Making & Metrics: Using the Fact Board for impact analysis and measuring outcomes.
- Leadership Communication: Guiding through phases and addressing resistance.
Change Managers
Objective: Equip managers to implement and control change effectively
Training Modules:
- Fact-Driven Planning: Integrating data points and fact-checks from The Fact Board.
- Stakeholder Engagement & Risk Management: Using Afactis’ structured model.
- Monitoring & Feedback Loops: Regular checks, controls, and improvement tracking.
Employees
Objective: Facilitate smooth transition and adoption.
Training Modules:
- Change Awareness: Understanding reasons for change with clear, fact-based communication.
- New Processes & Tools: Training on Afactis workflows and Fact Board usage.
- Feedback Mechanisms: Providing input on ongoing improvements.
Services
Within Afactis Business Consultancy, we bring together multiple areas of expertise that bridge strategy, operations, and technology. Our consultants combine deep industry knowledge with hands-on experience in organizational change, process optimization, risk management, and digital transformation. Clients get the CMO platform plus consultants who build the fact base with them. That turns strategic goals into measurable results.
